Feedback

Dear Guest,
to enable us to continue and improve our service, we would appreciate your positive suggestion as well as your critics. It would be very kind, if you could spare a few minutes to fill in the check list below.

Thank you for taking the time to help us.
The Management

Have you stayed at the Monopol Hotel before?
Yes
No

Reservierung
Wie wurden Sie bedient, als Sie die Reservierung vorgenommen haben?
very Good
Normal
Bad
promptly?
courteously?
efficiently?

When you made your reservation request was it...

direct to Hotel?
through Hotel Reservation System?

Reception
Was your check-in handled?
very Good
Normal
Bad
promptly?
courteously?
efficiently?

Accomodation
Was your Guest room...
very Good
Normal
Bad
clean?
pleasant?
well supplied?

Breakfast room
Did you find our service...
very Good
Normal
Bad
friendly?
efficient?
Was the quality of food and beverages satisfactory?



What was teh overall impression of you stay?
Yes
dont know
No

Would you recommend the Hotel to others?
Your Message:

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